Relationship Manager
Full-Time Relationship Manager (Partnerships)
Are you someone who loves meeting new people and getting them excited to partner? Do you get energy from being out in the community and not sitting behind a desk? This role will give you the opportunity to make connections with local organizations, regional and national non-profits, and mission-driven companies. Help us grow meaningful partnerships that expand access to healthcare and public benefits.
About Fabric Health
Since our inception in 2021, we’ve been at the forefront of social impact, recognized by Fast Company and Forbes for our exceptional service to thousands of families. We’re on a mission to change the way families access healthcare and public benefits.
About the Role
As a Relationship Manager, you’ll be responsible for building partnerships with community-based organizations. You’ll identify strong partners, pitch our services, and onboard new partners. You’ll own a portfolio of partners to maintain regular touchpoints and work collaboratively to cultivate long-term relationships that drive consistent, high-quality referrals.
This is a great role for someone looking for full-time work who is organized, outgoing, impact-driven, and excited to help scale a mission.
Key Responsibilities
Partnership Identification & Outreach
- Research and identify high-potential partner organizations aligned with our mission
- Conduct warm and cold outreach via email, phone, and virtual meetings
- Pitch services clearly and compellingly, tailoring the proposition to each organization
Partnership Development & Management
- Onboard new partners
- Serve as the primary relationship owner for partners in Illinois
- Maintain regular touchpoints with partners (monthly / bi-monthly, depending on partner)
- Build trust-based relationships with frontline staff and leadership
Performance & Growth
- Track partner referral activity and identify opportunities to increase engagement
- Proactively seek results (e.g., more referrals, high-quality referrals, high staff adoption)
- Share insights and feedback from partners to improve processes and offerings
Training & Engagement
- Coordinate and host partner trainings (virtual and occasional in-person)
- Plan and host quarterly in-person touchpoints with partners (e.g. site visits or events)
Qualifications
- 2+ years of experience in partnerships, account management, community engagement, sales, or relationship management
- You are scrappy and a demonstrated “go-getter” who proactively seeks out connections and cultivate relationships
- Strong research and outreach skills; comfortable initiating conversations
- Excellent communication and presentation skills
- Highly organized and able to manage multiple relationships independently
- Comfortable being accountable for results and follow-through
- Ability to travel locally for in-person partner meetings and quarterly touchpoints
- Plus: experience working with nonprofits, healthcare, social services, or public benefits
Role Details
- Region-based ownership
- Some evening, weekend, or occasional travel may be required for partner events
What Success Looks Like
- A growing, well-managed portfolio of active partner organizations
- Strong partner satisfaction and engagement
- Increasing referral volume and consistency over time
- Partners who understand, trust, and actively promote our services
Background checks are conducted as part of the hiring process and/or at any time during contracting.
Must be authorized to work in the U.S. without sponsorship
Ready to make a difference in your community? Apply now to become a Fabric Health Relationship Manager. We can’t wait to meet you.